WHAT MATERIALS ARE YOUR CLOTHING ITEMS MADE OUT OF?

All of our range is made out of 100% Supima Cotton. 

WHAT AGE RANGE DO YOUR CLOTHING ITEMS CATER TO?

Bubsy offers luxury children's wear for ages ranging from newborn up to 9years.

WHERE DO YOU SHIP TO?

We currently ship worldwide. For specific inquiries, please contact our customer service.

WHAT ARE YOUR SHIPPING OPTIONS AND COSTS?

We offer [list of shipping options, e.g., standard, express] with costs varying depending on destination and order size. Detailed shipping information can be found on our Shipping Policy page.

WHAT IS YOUR RETURN/EXCHANGE POLICY?

Bubsy accepts returns and exchanges within 30 days of delivery. Items must be in unused condition with tags attached. Please refer to our Shipping and Refund Policy page for full details.

HOW CAN I TRACK MY ORDER?

Once your order ships, you will receive a shipping confirmation email with a tracking number. You can track your order using this number on Royal Mails Order Tracking page.

ARE YOUR PRODUCTS TRUE TO SIZE?

Our sizing generally follows standard Uk children's wear sizes.

DO YOU OFFER DISCOUNTS OR PROMOTIONS?

We occasionally offer promotions and discounts. To stay updated, sign up for our newsletter or follow us on social media.

HOW CAN I CONTACT CUSTOMER SERVICES?

You can reach our customer service team through our Contact Us page or via email at sophia@bubsy.co.uk

DO YOU HAVE A PHYSICAL STORE OR SHOWROOM?

Currently, Bubsy operates exclusively online. You can shop our full range of products on our website.

CAN I CANCEL OR MODIFY MY ORDER?

Orders can typically be cancelled or modified within 6 hours of placement. Please contact us immediately for assistance.

WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept payment via credit/debit card and PayPal. All transactions are secure and encrypted.

DO YOU OFFER INTERNATIONAL SIZING CONVERSIONS?

Yes, our Size Guide includes international sizing conversions to help you choose the right fit for your child